{"id":1131,"date":"2016-06-06T17:19:50","date_gmt":"2016-06-06T17:19:50","guid":{"rendered":"http:\/\/goexplorecroatia.com\/?page_id=1131"},"modified":"2025-08-12T15:22:28","modified_gmt":"2025-08-12T14:22:28","slug":"terms-conditions","status":"publish","type":"page","link":"https:\/\/goexplorecroatia.com\/hr\/terms-conditions\/","title":{"rendered":"GO EXPLORE CROATIA TERMS AND CONDITIONS"},"content":{"rendered":"<p><div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-1 hundred-percent-fullwidth non-hundred-percent-height-scrolling fusion-equal-height-columns\" style=\"--awb-background-position:left top;--awb-border-sizes-top:0px;--awb-border-sizes-bottom:0px;--awb-border-sizes-left:0px;--awb-border-sizes-right:0px;--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-padding-top:0px;--awb-padding-right:0px;--awb-padding-bottom:0px;--awb-padding-left:0px;--awb-flex-wrap:wrap;\" ><div class=\"fusion-builder-row fusion-row\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-0 fusion_builder_column_2_3 2_3 fusion-two-third fusion-column-first\" style=\"--awb-bg-size:cover;--awb-margin-bottom:0px;\"><div class=\"fusion-column-wrapper fusion-flex-column-wrapper-legacy\"><div class=\"fusion-column-content-centered\"><div class=\"fusion-column-content\">\t\t\t<script src=\"\/\/goexplorecroatia.com\/hr\/wp-content\/plugins\/revslider\/sr6\/assets\/js\/rbtools.min.js?rev=6.7.13\"><\/script>\n\t\t\t<script src=\"\/\/goexplorecroatia.com\/hr\/wp-content\/plugins\/revslider\/sr6\/assets\/js\/rs6.min.js?rev=6.7.13\"><\/script>\n\n<div class=\"fusion-slider-revolution rev_slider_wrapper\">\t\t\t<!-- START Multiday REVOLUTION SLIDER 6.7.13 --><p class=\"rs-p-wp-fix\"><\/p>\n\t\t\t<rs-module-wrap id=\"rev_slider_17_1_wrapper\" data-source=\"gallery\" style=\"visibility:hidden;background:transparent;padding:0;margin:0px 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data-no-retina>\n<!---->\t\t\t\t\t<\/rs-slide>\n\t\t\t\t\t<\/rs-slides>\n\t\t\t\t<\/rs-module>\n\t\t\t\t<script>\n\t\t\t\t\tsetREVStartSize({c: 'rev_slider_17_1',rl:[1240,1024,778,480],el:[],gw:[1240,1024,778,480],gh:[350,350,350,350],type:'standard',justify:'',layout:'fullwidth',mh:\"0\"});if (window.RS_MODULES!==undefined && window.RS_MODULES.modules!==undefined && window.RS_MODULES.modules[\"revslider171\"]!==undefined) {window.RS_MODULES.modules[\"revslider171\"].once = false;window.revapi17 = undefined;if (window.RS_MODULES.checkMinimal!==undefined) window.RS_MODULES.checkMinimal()}\n\t\t\t\t<\/script>\n\t\t\t<\/rs-module-wrap>\n\t\t\t<!-- END REVOLUTION SLIDER -->\n<\/div><\/div><\/div><div class=\"fusion-clearfix\"><\/div><\/div><\/div><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-1 fusion_builder_column_1_3 1_3 fusion-one-third fusion-column-last trippadding\" style=\"--awb-padding-top:40px;--awb-padding-right:40px;--awb-padding-bottom:40px;--awb-padding-left:40px;--awb-bg-color:rgba(80,178,30,0.9);--awb-bg-color-hover:rgba(80,178,30,0.9);--awb-bg-size:cover;--awb-margin-bottom:0px;\"><div class=\"fusion-column-wrapper fusion-flex-column-wrapper-legacy\"><div class=\"fusion-column-content-centered\"><div class=\"fusion-column-content\"><div class=\"fusion-title title fusion-title-1 fusion-sep-none fusion-title-center fusion-title-text fusion-title-size-one\" style=\"--awb-margin-top:20px;--awb-margin-bottom:20px;\"><h1 class=\"fusion-title-heading title-heading-center\" style=\"margin:0;\">GO EXPLORE CROATIA<\/h1><\/div><div class=\"fusion-title title fusion-title-2 fusion-sep-none fusion-title-center fusion-title-text fusion-title-size-one\" style=\"--awb-margin-top:20px;--awb-margin-bottom:20px;\"><h1 class=\"fusion-title-heading title-heading-center\" style=\"margin:0;\">Uvjeti kori\u0161tenja<\/h1><\/div><\/div><\/div><div class=\"fusion-clearfix\"><\/div><\/div><\/div><\/div><\/div><div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-2 nonhundred-percent-fullwidth non-hundred-percent-height-scrolling\" style=\"--awb-background-position:left top;--awb-border-sizes-top:0px;--awb-border-sizes-bottom:0px;--awb-border-sizes-left:0px;--awb-border-sizes-right:0px;--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-padding-top:20px;--awb-padding-right:0px;--awb-padding-bottom:0px;--awb-padding-left:0px;--awb-margin-bottom:0px;--awb-background-color:#ffffff;--awb-flex-wrap:wrap;\" ><div class=\"fusion-builder-row fusion-row\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-2 fusion_builder_column_1_1 1_1 fusion-one-full fusion-column-first fusion-column-last fusion-column-no-min-height\" style=\"--awb-bg-size:cover;--awb-margin-bottom:0px;\"><div class=\"fusion-column-wrapper fusion-flex-column-wrapper-legacy\"><div class=\"fusion-title title fusion-title-3 fusion-title-center fusion-title-text fusion-title-size-one\" style=\"--awb-margin-top:40px;--awb-margin-bottom:40px;--awb-sep-color:#0142ac;\"><div class=\"title-sep-container title-sep-container-left\"><div class=\"title-sep sep-single sep-solid\" style=\"border-color:#0142ac;\"><\/div><\/div><span class=\"awb-title-spacer\"><\/span><h1 class=\"fusion-title-heading title-heading-center\" style=\"margin:0;\">GO EXPLORE CROATIA &#8211; UVJETI KORI\u0160TENJA<\/h1><span class=\"awb-title-spacer\"><\/span><div class=\"title-sep-container title-sep-container-right\"><div class=\"title-sep sep-single sep-solid\" style=\"border-color:#0142ac;\"><\/div><\/div><\/div><div class=\"fusion-clearfix\"><\/div><\/div><\/div><\/div><\/div><div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-3 nonhundred-percent-fullwidth non-hundred-percent-height-scrolling\" style=\"--awb-background-position:left top;--awb-border-sizes-top:0px;--awb-border-sizes-bottom:0px;--awb-border-sizes-left:0px;--awb-border-sizes-right:0px;--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-padding-top:0px;--awb-padding-right:11%;--awb-padding-bottom:20px;--awb-padding-left:11%;--awb-margin-top:0px;--awb-background-color:#ffffff;--awb-flex-wrap:wrap;\" ><div class=\"fusion-builder-row fusion-row\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-3 fusion_builder_column_1_1 1_1 fusion-one-full fusion-column-first fusion-column-last fusion-column-no-min-height\" style=\"--awb-bg-size:cover;--awb-margin-bottom:0px;\"><div class=\"fusion-column-wrapper fusion-flex-column-wrapper-legacy\"><div class=\"fusion-title title fusion-title-4 fusion-sep-none fusion-title-center fusion-title-text fusion-title-size-six\" style=\"--awb-text-color:#000000;--awb-margin-bottom:10px;--awb-sep-color:#0142ac;\"><h6 class=\"fusion-title-heading title-heading-center\" style=\"margin:0;\"><strong>PRIJAVE I PLA\u0106ANJA<\/strong><\/h6><\/div><div class=\"fusion-text fusion-text-1 fusion-text-no-margin\"><p>Kupac se mo\u017ee prijaviti za putovanja putem interneta, putem obrasca za rezervaciju, e-maila, telefonski ili putem na\u0161ih partnerskih agencija. Tijekom prijavljivanja za vi\u0161ednevne ture kupac pla\u0107a 30% ukupne cijene, a 70% mora biti pla\u0107eno najkasnije 14 dana do 30 dana prije predvi\u0111enog datuma polaska (ovisno o izletu). Iznimno, rok mo\u017ee biti kra\u0107i u slu\u010dajevima kada se nagla\u0161avaju posebni uvjeti pla\u0107anja ili kada je rok za putovanje kra\u0107i od 30 dana.<\/p>\n<p>Za rezervaciju upita kupci moraju izvr\u0161iti avansno pla\u0107anje na ra\u010dun prema cijenama navedenim u katalogu cijena organizatora. Ako gost ne prihvati potvr\u0111enu rezervaciju koja je izvr\u0161ena na zahtjev klijenta, organizator ima pravo zadr\u017eati avansno pla\u0107anje kako bi mogao pokriti tro\u0161kove rezervacije.<\/p>\n<p>U slu\u010daju da se usluga pla\u0107a i potvr\u0111uje, svaka promjena datuma koji je u\u010dinio Kupac platit \u0107e se prema cjeniku i u skladu s pravilima tvrtke.<\/p>\n<\/div><div class=\"fusion-clearfix\"><\/div><\/div><\/div><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-4 fusion_builder_column_1_1 1_1 fusion-one-full fusion-column-first fusion-column-last fusion-column-no-min-height\" style=\"--awb-bg-size:cover;--awb-margin-bottom:0px;\"><div class=\"fusion-column-wrapper fusion-flex-column-wrapper-legacy\"><div class=\"fusion-title title fusion-title-5 fusion-sep-none fusion-title-center fusion-title-text fusion-title-size-six\" style=\"--awb-text-color:#000000;--awb-margin-bottom:10px;--awb-sep-color:#0142ac;\"><h6 class=\"fusion-title-heading title-heading-center\" style=\"margin:0;\"><strong>CIJENA PUTOVANJA<\/strong><\/h6><\/div><div class=\"fusion-text fusion-text-2\"><p>Cijena svakog putovanja navedena je na ovoj web stranici i uklju\u010duje sve \u0161to je navedeno u opisu putovanja.<\/p>\n<\/div><div class=\"fusion-clearfix\"><\/div><\/div><\/div><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-5 fusion_builder_column_1_1 1_1 fusion-one-full fusion-column-first fusion-column-last fusion-column-no-min-height\" style=\"--awb-bg-size:cover;--awb-margin-bottom:0px;\"><div class=\"fusion-column-wrapper fusion-flex-column-wrapper-legacy\"><div class=\"fusion-title title fusion-title-6 fusion-sep-none fusion-title-center fusion-title-text fusion-title-size-six\" style=\"--awb-text-color:#000000;--awb-margin-bottom:10px;--awb-sep-color:#0142ac;\"><h6 class=\"fusion-title-heading title-heading-center\" style=\"margin:0;\"><p><strong>PRAVO NA OTKAZ PUTOVANJA OD STRANE ORGANIZATORA<br \/>\n<\/strong><\/p><\/h6><\/div><div class=\"fusion-text fusion-text-3\"><p>Organizator ima pravo otkazati putovanje u slu\u010daju okolnosti koje se ne mogu izbje\u0107i ili otkloniti i ako bi se one dogodile u vrijeme ogla\u0161avanja i \/ ili prodaje usluga \/ programa, organizator bi imao razumne razloge da ih ne izdaje i ne prima zahtjeve za putovanja.<\/p>\n<p>Organizator ima pravo otkazati putovanje ako se ne o\u010dekuje dovoljan broj kupaca za odre\u0111eni aran\u017eman. Programom za svaki aran\u017eman organizator najavljuje minimalni broj putnika. Organizator je du\u017ean obavijestiti sve kupce o otkazu najmanje 2 dana prije jednodnevnih izleta i 5 dana prije vi\u0161ednevnih izleta, a obvezan je vratiti unaprijed upla\u0107ene iznose.<\/p>\n<\/div><div class=\"fusion-clearfix\"><\/div><\/div><\/div><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-6 fusion_builder_column_1_1 1_1 fusion-one-full fusion-column-first fusion-column-last fusion-column-no-min-height\" style=\"--awb-bg-size:cover;--awb-margin-bottom:0px;\"><div class=\"fusion-column-wrapper fusion-flex-column-wrapper-legacy\"><div class=\"fusion-title title fusion-title-7 fusion-sep-none fusion-title-center fusion-title-text fusion-title-size-six\" style=\"--awb-text-color:#000000;--awb-margin-bottom:10px;--awb-sep-color:#0142ac;\"><h6 class=\"fusion-title-heading title-heading-center\" style=\"margin:0;\"><p><strong>OTKAZ PUTOVANJA OD STRANE KUPCA: JEDNODNEVNI IZLETI<br \/>\n<\/strong><\/p><\/h6><\/div><div class=\"fusion-text fusion-text-4\"><p>Ako putnik otka\u017ee ili odgodi putovanje, to mora u\u010diniti u pisanom obliku (e-mailom). Datum pismenog otkaza postavlja osnovu za obra\u010dun tro\u0161kova koje \u0107e organizator naplatiti. Tro\u0161kovi otkaza po osobi (postotak od ukupne cijene):<\/p>\n<ul>\n<li>8 ili vi\u0161e dana prije polaska &#8211; 0%<\/li>\n<li>2-7 dana prije polaska &#8211; 50%<\/li>\n<li>1 dan prije polaska ili &#8220;no show&#8221; &#8211; 100%<\/li>\n<\/ul>\n<p>Imajte na umu da od ukupnog iznosa povrata oduzimamo bankovne naknade.<\/p>\n<\/div><div class=\"fusion-clearfix\"><\/div><\/div><\/div><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-7 fusion_builder_column_1_1 1_1 fusion-one-full fusion-column-first fusion-column-last fusion-column-no-min-height\" style=\"--awb-bg-size:cover;--awb-margin-bottom:0px;\"><div class=\"fusion-column-wrapper fusion-flex-column-wrapper-legacy\"><div class=\"fusion-title title fusion-title-8 fusion-sep-none fusion-title-center fusion-title-text fusion-title-size-six\" style=\"--awb-text-color:#000000;--awb-margin-bottom:10px;--awb-sep-color:#0142ac;\"><h6 class=\"fusion-title-heading title-heading-center\" style=\"margin:0;\"><p><strong>OTKAZ PUTOVANJA OD STRANE KUPCA: VI\u0160EDNEVNE AVANTURE<br \/>\n<\/strong><\/p><\/h6><\/div><div class=\"fusion-text fusion-text-5\"><p>Ako putnik otka\u017ee ili odgodi putovanje, to mora u\u010diniti u pisanom obliku. Datum pismenog otkaza postavlja osnovu za obra\u010dun tro\u0161kova koje \u0107e organizator naplatiti prema sljede\u0107oj skali:<\/p>\n<ul>\n<li>za otkazivanje do 30 dana prije putovanja organizator \u0107e naplatiti 25% cijene<\/li>\n<li>za otkaz od 29 do 15 dana prije putovanja 50% cijene<\/li>\n<li>za otkaz od 14 do 8 dana prije putovanja 75% cijene<\/li>\n<li>za otkaz od 7 do 0 dana prije polaska, ili za &#8220;no show&#8221;, ili odlaganje putovanja koje je prouzro\u010dio kupac \/ kupac, organizator \u0107e naplatiti 100% cijene<\/li>\n<\/ul>\n<p>Imajte na umu da od ukupnog iznosa povrata oduzimamo bankovne naknade.<\/p>\n<\/div><div class=\"fusion-clearfix\"><\/div><\/div><\/div><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-8 fusion_builder_column_1_1 1_1 fusion-one-full fusion-column-first fusion-column-last fusion-column-no-min-height\" style=\"--awb-bg-size:cover;--awb-margin-bottom:0px;\"><div class=\"fusion-column-wrapper fusion-flex-column-wrapper-legacy\"><div class=\"fusion-title title fusion-title-9 fusion-sep-none fusion-title-center fusion-title-text fusion-title-size-six\" style=\"--awb-text-color:#000000;--awb-margin-bottom:10px;--awb-sep-color:#0142ac;\"><h6 class=\"fusion-title-heading title-heading-center\" style=\"margin:0;\"><strong>OSIGURANJE KLIJENTA<\/strong><\/h6><\/div><div class=\"fusion-text fusion-text-6\"><p>Svi gosti osigurani su od osobnih ozljeda koje mogu nastati tijekom lokalnih transfera ili u vrijeme kada on \/ ona sudjeluje u organiziranim aktivnostima na otvorenom (Polica osiguranja osoba od posljedica nezgode, GRAWE, polica broj 7,011.144)<\/p>\n<\/div><div class=\"fusion-clearfix\"><\/div><\/div><\/div><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-9 fusion_builder_column_1_1 1_1 fusion-one-full fusion-column-first fusion-column-last fusion-column-no-min-height\" style=\"--awb-bg-size:cover;--awb-margin-bottom:0px;\"><div class=\"fusion-column-wrapper fusion-flex-column-wrapper-legacy\"><div class=\"fusion-title title fusion-title-10 fusion-sep-none fusion-title-center fusion-title-text fusion-title-size-six\" style=\"--awb-text-color:#000000;--awb-margin-bottom:10px;--awb-sep-color:#0142ac;\"><h6 class=\"fusion-title-heading title-heading-center\" style=\"margin:0;\"><strong>BANKOVNO PLA\u0106ANJE<\/strong><\/h6><\/div><div class=\"fusion-text fusion-text-7\"><p>Jednodnevne i vi\u0161ednevne izlete pla\u0107ate na jedan od ova dva ra\u010duna: <\/p>\n<\/div><div class=\"fusion-text fusion-text-8\"><p><strong>GO EXPLORE<\/strong><\/p>\n<p>Vlasnik ra\u010duna: Go Explore Adventure Travel Adresa d.o.o.: Petrinjska 51, 10000 Zagreb, Croatia<\/p>\n<p>IBAN (International Bank Account Number): HR0224840081135364749<\/p>\n<p>SWIFT  code (BIC): RZBHHR2X<\/p>\n<p>Ime i adresa banke: Raiffeisenbank Austria d.d., Magazinska cesta 69, 10000 Zagreb<\/p>\n<p>ID kod HR-AB-01-21010136068<\/p>\n<p>&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;-<\/p>\n<\/div><div class=\"fusion-text fusion-text-9\"><p>Vlasnik ra\u010duna: Explore Ventures, obrt za usluge, vl.Ana-Marija \u010cerin<\/p>\n<p>Adresa: Zagreba\u010dka 194<span style=\"background-color: rgba(0, 0, 0, 0);\">, 42000 Vara\u017edin, Croatia<\/span><\/p>\n<p>IBAN: HR7723400091160739158<\/p>\n<p>SWIFT code (BIC): PBZGHR2X<\/p>\n<p>Ime i adresa banke: Privredna banka Zagreb d.d., Radni\u010dka cesta 50, 10000 Zagreb, Croatia<\/p>\n<p>OIB: 03852234855<\/p>\n<\/div><div class=\"fusion-clearfix\"><\/div><\/div><\/div><\/div><\/div><div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-4 nonhundred-percent-fullwidth non-hundred-percent-height-scrolling\" style=\"--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-flex-wrap:wrap;\" ><div class=\"fusion-builder-row fusion-row\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-10 fusion_builder_column_1_1 1_1 fusion-one-full fusion-column-first fusion-column-last\" style=\"--awb-bg-size:cover;--awb-margin-bottom:0px;\"><div class=\"fusion-column-wrapper fusion-flex-column-wrapper-legacy\"><div class=\"fusion-text fusion-text-10\"><p><a href=\"https:\/\/goexplorecroatia.com\/hr\/wp-content\/uploads\/2018\/05\/GDPR.pdf\" class=\"pdfemb-viewer\" style=\"\" data-width=\"max\" data-height=\"max\" data-toolbar=\"bottom\" data-toolbar-fixed=\"off\">GDPR<\/a><a href=\"https:\/\/goexplorecroatia.com\/hr\/wp-content\/uploads\/2018\/03\/Travel-arrangement-Go-Explore.pdf\" class=\"pdfemb-viewer\" style=\"\" data-width=\"max\" data-height=\"max\" data-toolbar=\"bottom\" data-toolbar-fixed=\"off\">Travel arrangement Go Explore<\/a> <a href=\"https:\/\/goexplorecroatia.com\/hr\/wp-content\/uploads\/2018\/03\/Travel-arrangement-Eko-Explorations.pdf\" class=\"pdfemb-viewer\" style=\"\" data-width=\"max\" data-height=\"max\" data-toolbar=\"bottom\" data-toolbar-fixed=\"off\">Travel arrangement Eko Explorations<\/a><\/p>\n<\/div><div class=\"fusion-clearfix\"><\/div><\/div><\/div><\/div><\/div><\/p>\n<!-- AddThis Advanced Settings generic via filter on the_content --><!-- AddThis Share Buttons generic via filter on the_content -->","protected":false},"excerpt":{"rendered":"<p><!-- AddThis Advanced Settings generic via filter on get_the_excerpt --><!-- AddThis Share Buttons generic via filter on get_the_excerpt --><\/p>\n","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"100-width.php","meta":{"footnotes":""},"class_list":["post-1131","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.8 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>TERMS &amp; CONDITIONS | Go 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